From Jet Lag to Insight Switching roles can be an educational exercise, and in this case, also a very fun experience. I just returned from a two week trip to Europe, seeing three cities that I had not visited before, each with its own personality, highlights and quirks. It was great fun, exploring the unknown, seeing sights that I had dreamed about for a lifetime. And above all, being a guest and realizing the importance of comfortable lodging when you are away from the familiarity and comforts of your own home. The significance of a smile and a friendly, welcoming face cannot be underestimated, regardless of what language is being spoken. It is critical in the hospitality industry and beyond, not just because it is good for business, but because it is good for humanity. What a valuable reminder that my guests are just like me, away from home, grateful for the warmth of a caring host. Speaking of being grateful, especially with Thanksgiving on the horizon and Irene in our rearview mirror, we have to give thanks for the spectacular recovery efforts and preparations for the ski season that have been underway. Killington Resort has been working feverishly to repair the damaged section of the base lodge and is installing the innovative Umbrella Bar, putting a positive, fun spin on the damage inflicted by Irene. Snowmaking has been pretty consistent in spite of fluctuating temperatures, prompting Manfred to make his first turns of the season today, pronouncing the skiing quite good. I think all of us in our resort town are grateful that Killington Resort once again recognizes the value in being the first ski resort to open, and we all understand the value of that welcoming smile. Come on up-we are ready for your arrival!
Categories: Discover Vermont,Latest News
Tags: hospitality, Killington, skiing, Thanksgiving
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